We have held the prestigious 'Lexcel' award since October 1998, and were the first firm in the South West to achieve this standard. As a result we are subject to periodic quality inspections from the Law Society and in August 2001, we successfully retained the award.

In 1998, following the successful Lexcel Award, we achieved the 'Investors In People' award. This National Award ensures that clients receive a quality service in the hands of experienced individuals, and it was successfully retained in August 2001. Previous Lexcel and Investor in People audits identified that:

"They continue to foster and encourage an informal, friendly atmosphere, quite unusual in a Legal Practice. They also have well developed IT and other systems that are audited regularly by the Practice Manager in conjunction with the Quality Manager."

"The firm is very aware that without having well-trained and motivated staff, it would not be able to deliver the level of client care and satisfaction inherent in their objective. There is a very cooperative team-working ethos in the departments."